Government of Haryana

The norms set by it for the discharge of its functions

Right to Information Act, 2005 - Compliance under Section 4(1)(b)

(iv) The norms set by it for the discharge of its functions::

No fixed norms have been set. However, the General Managers are required to improve the quality of operations and productivity by ensuring the following as far as possible:-

  • Proper  route planning and time table so as to suit the requirements of public.
  • Adequacy of services i.e. improving frequency of trips so as to minimize waiting time.
  • Punctuality ofservices.
  • Proper maintenance of buses.
  • Good Behaviour with Public.
  • Comfort of passengers.
  • Road Safety.
  • Break down free services – through proper maintenance and checking of all parameters at the time of out shedding.
  • Optimal vehicle/staff productivity through proper deployment of buses/staff; rationalization of routes/time-table, proper maintenance schedules, minimum down time of buses.