Right to Information Act, 2005 - Compliance under Section 4(1)(b)
(xv) The particulars of facilities available to citizens for obtaining information, including the working hours or a library or reading room, if maintained for public use:
1. Working hours :
The general working hours of the Head Office and field offices is as per the Haryana Govt. orders which at present is 9.00 AM to 5.00 PM with lunch break from 1.30 PM to 2.00 PM.
The workshops as well as offices of Duty Inspector and Yard Master work in shifts so that the maintenance jobs of buses could be undertaken during night and the buses could be made available for operation during the day. The workshop shift timings are generally as under:-
1st Shift : 9.00 AM to 5.00 PM
2nd Shift : 5.00 PM to 1.00 AM
However the Duty Section has to work virtually round the clock since the buses on some of the main routes operate round the clock.
2. The information can be obtained by citizens by submitting an application to the SPIO appointed in various branches of the head office and the offices of General Managers. The application can either be submitted in person or can be sent by post. The arrangement for inspection of record is made in the office by the SPIO in case the citizen so requests.