Government of Haryana

Citizen Charter

Office of the Director General State Transport is responsible for providing well-coordinated, economical, safe and efficient transportation services to the public. Haryana Roadways is the principal service provider for passenger transport in the State. It has a fleet of about 4000 buses being operated by 24 depots and 13 sub-depots. These services are being provided to every part of the State as well as to important destinations in the neighboring States.


To provide adequate, economical, efficient, reliable, comfortable, safe and environment-friendly modern passenger transport services for the people.


  1. To create and improve infrastructure for modern Bus Terminals
  2. To introduce computerized transport management systems
  3. To provide bus connectivity between rural and urban areas
  4. Human Resources development